What are the qualification training and proficiency demonstration requirements for specimen collectors?

Qualification training must include instruction on (1) all steps necessary to complete a collection correctly and the proper completion and transmission of the Custody and Control Form (CCF); (2) problem collections such as shy bladder and attempts to adulterate a specimen; (3) fatal flaws, correctable flaws, and how to correct problems in collections; and (4) the collector’s responsibility for maintaining the integrity of the collection process, ensuring the privacy of employees being tested, ensuring the security of the specimen, and avoiding conduct or statements that could be viewed as offensive or inappropriate.

Proficiency demonstration consists of completing five consecutive error-free mock collections. The five mock collections must include two uneventful collection scenarios, one insufficient quantity of specimen scenario, one temperature out of range scenario, and one scenario where the donor refuses to sign the CCF and initial the specimen bottle tamper evident seal. These mock collections must be monitored and evaluated by a person that meets the DOT requirements to do so (see #3). This person must attest in writing that the mock collections were error-free.